Key focus:

• Responsible for timely and conscientious implementation of IT projects
• Ensuring the security and availability of IT infrastructure/server/systems
• Planning and implementation of global IT projects
• Further development of the infrastructure for the requirements and required functions in the future
• Support of the local manager and colleagues at head office

We require an Infrastructure Engineer who will be responsible for:

• Third level support for customers and assistance to first level IT support
• Coordination with external partners and colleagues in Austria concerning the solving of problems and implementation of projects
• Maintenance of the infrastructure and development for future conditions (telephone system, server, network, storage, Firewall, etc.)
• Project lead and member of IT Infrastructure Projects (global and locally)
• Documentation of knowledge and trainings for first level support as well as projects and changes
• Development of the existing IT Infrastructure System
• Passing know-how on to IT colleagues and train them on new IT systems
• Administration of the entire infrastructure in consultation with Austrian colleagues
• Other duties and projects as assigned by management
• Support Environmental, Health & Safety initiatives throughout the facility, ensuring safety, housekeeping and quality standards are maintained

Do you have?

• Post Secondary education with a Diploma/Degree in Information Technology
• Minimum 3-5 years of working experience in IT, 2nd or 3rd level support and with large IT projects

Successful candidate will also have:

• Strong working knowledge of SQL Server, Firewall, MS Exchange, Active Directory, VM Ware, Storage (HP, DELL, NetApp), Windows-Server (2008-2019), Network/Switching/Firewall (Barracuda, Fortinet, Cisco)
• Diligent implementation of projects and responsibility for changes and project scope
• Accuracy
• Recognition for the need of strong documentation and execution of processes
• Strong analytical and problem solving capabilities and be a logical thinker
• Solution-oriented approach
• Willingness to learn new systems and technologies
• Excellent interpersonal and client service skills
• Project management skills
• Follow and safeguard the guidelines and standards of the IT of starlim//sterner
• Strong English proficiency, both written and verbal
• Must be able to work nights and weekend if required
• Ability to work both independently with little supervision and as part of a larger team