The Municipality of Chatham-Kent has an opening for a permanent full-time Network Administrator (NA). This position reports directly to the Manager, Technology Services. Network Administrators (NAs) are responsible for the planning, implementation and maintenance of all corporate server and networking infrastructure. This includes:  routers, firewalls, switches, servers (physical and virtual), tape back-ups, storage area networks (SANs), UPS and all other centrally managed infrastructure components. Aside from managing the physical infrastructure, NAs use software tools such as SCCM and SCOM and are responsible for maintaining the Active Directory infrastructure of the Municipality. NOTE: This position requires a Career Profile (found in our job ad under municipal jobs at www.chatham-kent.ca) and resume. 

About Technology Services:
The Technology Services team is responsible for all network, communication, security, and server infrastructure as well as all client devices (desktops, laptops, tablet, smartphones, desk phones, printers, scanners, etc.).  Technology Services is responsible for all core technology infrastructures and such core enterprise business applications such as Email, Instant Messaging, voice calls and video, internet connectivity, Microsoft Office, file sharing, application deployments, operating systems and remote connectivity.  As an integral part of Technology Services, the IT Service Desk is the initial focal point for all service requests and incidents submitted by our 1500+ computer users within the Corporation.  Technology Services also plays a major supporting role in system architecture, integration and implementation, and often Technology Services team members are involved in many different project teams for other business units, on all technology levels.

Essential responsibilities:
• Responsible for day-to-day management and rectification of the core infrastructure and wide area network
• Ensure network and server infrastructure maintained to industry best practice standards and availability levels as required by business units
• Ensure service incidents are addressed in a timely manner as required by their business impact
• Ensure new systems are designed, implemented, documented and supported to industry best practice standards
• Proactively monitor server and networking infrastructure and take action as necessary to ensure system availability
• Maintain configuration control records of all networking and server infrastructure
• Author and maintain system support documentation for all infrastructure and systems
• Monitor server and networking operating and project budgets in collaboration with Manager
• Advise future technologies and architectures to meet business needs
• Work with stakeholders to provide solutions to their needs and communicate the proposals to them in an understandable manner
• Communicate and collaborate effectively both within ITS and with external stakeholders and vendors
• Rectify complex technical problems to resolve system issues
• Plan solutions to business needs – provide and suggest technical solutions to business problems
• Work with internal and external stakeholders to plan, design, implement and manage server and networking architecture to meet business requirements.
• Work with other areas of ITS and business units to resolve service issues
• Recommend and plan current and future technical architecture standards, and manage some small to large scale technology-based projects
• Work within the Technology Services Section of ITS
• Work closely with other areas of ITS (such as Service Desk and Computer Techs)
• Work closely with Information Services staff (e.g. for configuring and supporting database, GIS or web infrastructure)

Other responsibilities:
• Perform ‘Acting Manager' duties as required

Essential qualifications:
• College diploma or university degree (preferably in a computer science or other closely related program), with four to six years related experience; or a combination of related education and experience
• Four to six years practical experience in a corporate IT environment
• Advanced academic and practical knowledge of network routers, switches and firewalls
• Current knowledge and hands-on experience of set-up, configuration and management of virtual server environments
• Current knowledge and hands-on experience of configuring and managing storage area networks, and centralized back-up mechanisms (e.g. tape libraries)
• Current knowledge and hands-on experience of network security components, including firewalls, IDS/IPS, analyzing event logs, data encryption, incident response and other industry-standard techniques and practices
• Current knowledge and hands-on experience of cloud based systems and managing cloud; infrastructure, systems, security and software in the cloud
• Knowledge of configuration and management of high-availability server configurations (e.g. clustering and load balancing)
• Network Administrators are responsible for having working knowledge of almost all software, or to gain working knowledge quickly
• Technical foresight, planning, collaborative working, meeting expectations
• Prioritization, collaboration and initiative to restore services
• Technical vision and knowledge of emerging technologies
• Effective communication – taking technical terms and helping business users understand
• Requires deep and broad technical knowledge of server and networking disciplines
• Technical ability to identify and resolve problems
• Taking initiative, understanding business needs
• Current knowledge and hands-on experience of Microsoft infrastructure, including:  Windows server 2003, 2008 (and 2008 R2), MS Exchange, Active Directory, Systems Centre Configuration Manager (SCCM), Systems Centre Operations Manager (SCOM), Threat Management Gateway (TMG)
• Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook)

Certifications, memberships, licenses:
• MCSE  (or MCITP / (Microsoft Certified IT Professional) an asset
• Cisco CCNA an asset

Work Environment: 
This position will work indoors.

Driver’s license/vehicle requirements:
Because of the responsibilities, this position requires the successful candidate to have a valid (class G) Ontario driver’s licence; a driver’s abstract will be conducted by the Municipality of Chatham-Kent; because this position may be required to drive their own vehicle, a reliable vehicle is also required.

Police check requirements
Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) prior to commencement of employment.

Essential physical and/or safety requirements:
• Hands: constant fine finger dexterity (movement) and mousing (cabling/installation of equipment; computer, mousing)

Other physical and/or safety requirements:
• Bending: occasional stooping, twisting, kneeling, crouching, squatting, crawling (configuring and installing servers/equipment)
• Waling: infrequent walking on rough surface; occasional walking on level surface
• Sitting: infrequent sitting on stool, in vehicle seat; constant sitting in chair
• Reaching: infrequent reaching above shoulder, below shoulder, forward, backward, handling
• Lifting: infrequent lifting floor to waist, waist to shoulder, at shoulder, carrying, transferring (up to 11.4 kg or 25 lbs) (installing server and network components)
• Standing: infrequent standing outside, occasional standing inside (configuring servers and network equipment)
• Hands: infrequent gripping, pinching (cabling/installation of equipment; computer, mousing)
• Climbing: infrequent climbing ladders and stairs (installing network components and wiring)

Hours of Work:
• This position works week days, occasional weekends and evenings, and on call after hours and on weekends
• Required to be available outside normal business hours to assist with major incidents.

Compensation:
This permanent full-time position has an annual salary range of $66,904 to $75,688 (based on grade 8 of the 2014 non-union IT full-time compensation plan), plus health & dental benefits upon completion of a 90 day probationary period. Participation in the OMERS pension plan is mandatory. The Municipality offers a comprehensive benefit package, including long term disability and an extended health plan.

Applying:
Candidates interested in the above position are asked to submit a Career Profile and resume to the address below. Please do not include a cover letter, or copies of transcripts, licenses, certificates, etc. Please read Career Profile and Resume Writing under municipal jobs to see what we are looking for in your application. Participation in the OMERS pension plan is mandatory. The Municipality offers a comprehensive benefit package, including long term disability and an extended health plan.

The Career Profile and your resume: Please include detailed information in the boxes provided under each question in the career profile where you have answered ‘yes’. Your resume should provide detailed information for each 'yes' answer in your Career Profile; your resume will be reviewed to corroborate your answers in the career profile. Your career profile and resume should list each employer, the job titles under each employer, with a summary of the job duties/skills/experiences you gained in each position compared to the responsibilities and qualifications listed in the job ad. See the end of the career profile for detailed instructions on how to complete this application form.

Applications must be received before 4:30 p.m., Wednesday, January 21, 2015:
Municipality of Chatham-Kent
Attn. Cathy J. E. Hoffman, MPA, CHRP, CMMIII
Director, Human Resources & Organizational Development
315 King Street West
P.O. Box 640
Chatham ON  N7M 5K8
Fax:  519.436.3237
Email address: Ckresume@chatham-kent.ca

The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998 or ckhr@chatham-kent.ca. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.