KentCareers.com / Tecumseh, ON - Dowler-Karn - Office Administration and Customer Service- Contract

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Position Type:	Contract
Location:	Tecumseh, ON
Date Posted:	Jan 15, 2021
Education:	High School Diploma

Job Description

OFFICE ADMINISTRATION AND CUSTOMER SERVICE
(One-Year Contract Position - Windsor)

Dowler-Karn Limited is a family-owned and operated business since 1943. We are a benchmark industry leader, distributing energy products (Propane, Fuels and MOBIL Lubricants) within Southwestern Ontario including residential, agriculture and commercial customers.

Dowler-Karn Limited is currently seeking to fill a contract position for Office Administration and Customer Service, to work in its Windsor location. Reporting to the Branch Manager, the successful applicant will perform a number of duties in support of branch operations including, but not limited to:

Provide excellent customer service, building quality relationships with customers
Answer and manage incoming calls on a multi-line phone system
Ensure all customer enquiries are addressed and handled professionally, leaving the customer with a positive resolution
Collaborate with customers and other departments to ensure full customer satisfaction with the company's products and services.
Accept and process customer payments; provide information about electronic payment options.
Coordinate cylinder delivery with customer requirements.
Coordinate communication and document control along with internal mail distribution.
Assist in pricing activities related to current customer accounts.
Perform other administrative assigned tasks and duties necessary to support branch operations.

To be considered for this excellent career opportunity within a successful and growing family-owned business, interested candidates should have the following qualifications:

Minimum of a grade 12 diploma is required, although some post-secondary education would be considered an asset;
Strong organizational, administrative and customer service skills along with confidence as a front-line customer service person;
Above average comfort level with computers is necessary including MS Office functions;
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times;
Excellent listening skills; able to effectively communicate both verbally and in writing;
Personable and confident individual with good time management skills, who can work well under pressure;
Strong attention to detail and a willingness to learn in a dynamic and ever-changing environment;
Self-motivated, with high energy and an engaging level of enthusiasm.

This is a contract position, anticipated to end after 12 months. A daytime position, Monday to Friday, the weekly schedule will consist of a 28–32-hour workweek. However, additional hours may be required to cover vacation or during peak season. Office and Administration pay starts at $19.20.

As a successful family run business that has been in operation for over 75 years, Dowler-Karn operates based on its core values of service, integrity, and community responsibility.

To Apply:
Interested applicants are directed to submit a resume and covering letter to HR@dowlerkarn.com. Please reference “Your Name – Windsor Admin”. The deadline for consideration is 9:00 am, Monday, January 25th, 2021.

If you want to learn more about Dowler-Karn, please visit our website at www.dowlerkarn.com or connect with us:
Facebook: http://www.facebook.com/DowlerKarn?ref=hl
You Tube: http://bit.ly/DowlerKarnCustomers

Dowler-Karn is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs throughout all parts of the hiring process.

Please note that only those individuals selected for an interview will be contacted.