The London InterCommunity Health Centre seeks a full time Client Support Worker to build rapport and trust with clients and community partners through regular touch-points and check-ins. The Client Support Worker accompanies clients to external appointments to reduce barriers, facilitates group activities and provides education to improve health outcomes for clients.

Working with an interdisciplinary team of Physicians, Nurse Practitioners, Social Workers, Outreach Workers, Dietitians and other support staff, this role supports outreach functions, system navigation, and interdisciplinary health team’s process on care plans, by being active and present when needed to support client needs.

This full-time position typically works Monday to Friday, 37.5 hours per week, with some evening and weekend flexibility required.

Required Qualifications:

• Completion of a college or university program in social work, child and youth care, counseling or other social science or health-related discipline.
• Current certification or willingness to become certified in Non-Violent Crisis Intervention (NVCI).
• Ability to travel locally in a timely manner, preferably with consistent access to a reliable vehicle. No transportation of clients is permitted.
• Minimum 2 years experience in community, health and/or social services.
• Awareness of and understanding of social determinants of health, health promotion and adult education principles;
• Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding, non-judgement

Preferred Qualifications:

• 2 or more years experience providing assessment and brief intervention counselling
• Experience with Electronic Medical Records (Telus Practice Solutions Suite currently in use)
• Strong computer skills, including the use of MS Office Products

Nice to Haves:

• French and other language skills are considered an asset in supporting the communities we serve

What’s in it for you:
With a strong focus on employee well-being and development, the Health Centre is proud to support our staff
with a well-structured compensation plan:

• A competitive salary
• 100% employer-paid health and dental benefits
• Participation in the Healthcare of Ontario Pension Plan (HOOPP)
• Paid sick and emergency time to tend to self and family care
• Paid vacation time
• Paid time to promote mental well-being and prevent burnout
• Paid professional development time and funds to support your career goals
• Numerous interdisciplinary training opportunities to promote growth in your role

How to Apply:
If you feel you are the right person for this role, please send a cover letter and resume by email to
jobposting@lihc.on.ca, stating the position title in the subject line of the email. Please also indicate in the
body of the email where you learned of this opportunity.

*With consideration for the COVID-19 pandemic, interviews may be conducted in-person with appropriate
physical distancing or online via Zoom to best meet Public Health Guidelines and the needs of the selected
candidates. If the use of Zoom presents a barrier for candidates, alternate methods can be arranged.*

Submissions will only be accepted until November 22, 2020.