The Medical Office Assistant works as part of the primary care team and is responsible for supporting clinic flow and providing efficient, safe care to our clients. Responsibilities include rooming clients, taking medical history and vitals, stocking rooms, supporting clinicians with procedures, performing injections and venipuncture under the supervision of nursing, updating and maintaining the client’s electronic medical record, providing basic needs to clients, and preparing samples for pickup and transport to laboratory partners. This position operates within a clinic environment that serves individuals who are precariously housed and/or experiencing homelessness.
THE COMPENSATION PACKAGE
- A starting salary range of $41,000 - $44,000
- A Psychologically Safe and Inclusive Workplace
- 100% employer-paid health & dental package, including up to $2,000/benefit year for mental health, $1,500 for massage therapy
- Healthcare of Ontario Pension Plan (HOOPP)
- Paid sick and personal time, plus vacation time starting at 3 weeks
- Professional development time and funds
REQUIRED QUALIFICATIONS
- 2-4 years of experience in a medical clinic or laboratory setting
- Demonstrated knowledge and understanding of veins/anatomy and laboratory tests (specimen requirements, specific requisitions)
- Knowledge of and adherence to Occupational Health & Safety and Infection Prevention and Control principles
- Demonstrated ability to work with individuals from diverse backgrounds through an inclusive and anti-oppressive lens
PREFERRED SKILLS
- Proficiency in venipuncture an asset
- Awareness and understanding of the social determinants of health
- Ability to practice from social justice, trauma and violence informed care, and harm reduction frameworks
- Experience with Electronic Medical Records (Telus Practice Solutions Suite currently in use)
- French and other language skills are considered an asset in supporting the communities we serve
ABOUT US
For more than 35 years, we’ve provided health & social services to those who experience barriers to care such as poverty, homelessness, language or culture, and complex and/or chronic health conditions. We are viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development, and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.
APPLY NOW
This posting is for an existing vacancy. Submissions will be accepted until end of day April 5, 2026.
The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. If you require accommodations during any stage of the recruitment process, please let us know. We are happy to work with you to meet your needs! Contact us at people@lihc.on.ca.
Due to the vulnerability of our client populations, it is a condition of employment that the successful candidate submit a Vulnerable Sector Police Clearance to Human Resources.
AI USAGE
We do not use artificial intelligence (AI) to screen, assess, or select candidates. Every application is reviewed by a real person, and human decision-makers are involved at every stage of our recruitment process.
Applicants are encouraged to learn more about the Health Centre and explore our web presence by visiting us online at www.lihc.on.ca or liking us on Facebook – London InterCommunity Health Centre. Even if you don’t meet every requirement listed above, we still want to hear from you! We thank all applicants for their interest; only those selected for interview will be contacted.