Fuel Logistics & Operations Coordinator

About Us:

JDT First Energy is a proudly family-owned business based on the Chippewas of the Thames First Nation, with growing operations in fuel blending, distribution, retail, and entertainment. As we continue to expand within Bear Creek Developments, we are seeking a motivated Fuel Logistics & Operations Coordinator to help streamline daily operations, strengthen supplier and retailer relationships, and support the continued success of our fuel business.
 

Main Purpose of the Job:

The Fuel Logistics & Operations Coordinator supports the day-to-day operations of JDT First Energy’s fuel blending and distribution facility by coordinating fuel supply, deliveries, retailer requirements, and operational activities. The position is responsible for monitoring fuel levels, coordinating the ordering and movement of fuel products, scheduling deliveries, and maintaining regular communication between suppliers, haulers, drivers, retailers, and internal operations.

The role proactively identifies potential supply or delivery issues and coordinates solutions to support uninterrupted fuel distribution and strong customer service. The Fuel Logistics & Operations Coordinator is also responsible for coordinating retailer signage, marketing materials, customer promotions, and related promotional activities and events.

Duties and Responsibilities:

Fuel Supply & Logistics

• Coordinate daily fuel supply and distribution requirements.

• Order CBOB (Conventional Blendstock for Oxygenate Blending), ethanol, and other required fuel products from approved suppliers based on inventory and operational requirements.

• Monitor fuel levels across retailer locations and proactively arrange replenishment to prevent stockouts.

• Schedule and coordinate fuel deliveries based on tank levels, customer demand, available inventory, transportation requirements, and operational priorities.

• Coordinate with suppliers, haulers, drivers, retailers, and facility personnel to maintain efficient fuel movement.

• Adjust delivery schedules and priorities in response to changing customer or operational requirements.

• Maintain current information regarding scheduled, in-transit, completed, delayed, and outstanding deliveries.

Daily Operations & Customer Support

• Serve as a primary operational point of contact for retailers, drivers, haulers, suppliers, and facility personnel.

• Communicate regularly with retailers regarding fuel levels, delivery schedules, delays, and operational concerns.

• Provide support to operators and drivers loading at the blending facility.

• Respond to operational issues including late deliveries, truck breakdowns, loading issues, fuel shortages, spills, and other disruptions.

• Coordinate solutions to minimize customer and operational impacts.

• Identify potential service interruptions and take proactive steps to address them.

• Escalate significant operational, customer, supply, or safety concerns to the Director of Operations.

• Respond to customer inquiries and provide timely operational updates.

Fuel Movement & Documentation

• Maintain accurate operational records of fuel movements, transfers, deliveries, and related inventory transactions.

• Collect, organize, and maintain Bills of Lading (BoLs), delivery records, receipts, and other operational source documents.

• Ensure fuel movement information is complete and available for inventory reconciliation, transportation billing, and reporting.

• Maintain documentation relating to shortages, delivery deviations, incidents, and other operational exceptions.

• Assist with investigating discrepancies by confirming operational information with suppliers, drivers, haulers, retailers, and facility personnel.

• Work closely with the Business & Inventory Analyst to ensure operational records accurately reflect fuel movements.

Signage, Marketing & Promotions

• Coordinate signage and marketing materials for JDT First Energy retailer locations.

• Order signage and promotional materials from approved suppliers.

• Coordinate the distribution and delivery of signage and marketing materials to customer locations.

• Track signage applications, installations, replacements, and outstanding requirements.

• Maintain accurate records of signage and promotional materials by customer location.

• Coordinate customer promotions and marketing initiatives as directed by the Director of Operations.

• Support the planning and execution of customer promotions, community initiatives, trade shows, and special events.

• Participate in promotional activities and engage with customers and community members while representing JDT First Energy.

• Assist with event setup, promotional materials, and other event requirements.

Operational & Team Support

• Monitor daily operational activities and identify opportunities to improve efficiency and customer service.

• Assist with developing and maintaining operational procedures, schedules, trackers, and tools.

• Support the implementation of new customers, retailer locations, suppliers, products, and operational processes.

• Provide backup and cross-functional support to other JDT First Energy team members as required.

• Work collaboratively with the Business & Inventory Analyst to resolve inventory and operational discrepancies.

• Participate in an after-hours operational coverage rotation to support fuel deliveries and customer operations outside regular business hours.

• Respond to urgent calls or messages from retailers, drivers, haulers, suppliers, or facility personnel during assigned coverage periods.

• Coordinate first-line responses to after-hours delivery, supply, loading, and operational issues and escalate significant matters to the Director of Operations.

• Attend occasional evening and weekend customer, community, promotional, and industry events as required.

Qualifications:

• Experience in logistics, dispatch, fuel distribution, transportation, supply chain, customer operations, or a related environment is preferred.

• Strong organizational and time-management skills with excellent attention to detail.

• Strong communication, interpersonal, and customer-service skills.

• Ability to coordinate multiple time-sensitive activities and manage changing priorities.

• Strong problem-solving and critical-thinking skills.

• Proficiency with Microsoft Office, including Excel, and the ability to learn operational and accounting systems.

• Experience with fuel distribution, petroleum operations, transportation, manufacturing, or industrial operations is considered an asset.

• Ability to work independently and collaboratively within a small, fast-paced operational team.

• Valid driver’s licence and ability to travel to customer locations and events as required.

• Flexibility to participate in after-hours operational coverage and occasional evening and weekend events.

 
About the Job:

• Permanent full-time
• Employer paid benefits
• $55,000-$85,000 annual salary
• On-site

Artificial Intelligence: we do not use AI to screen, assess, or select candidates.

We thank all applicants who apply, but only applicants interviewed will be acknowledged.

Applicants selected for an interview will be advised whether a hiring decision has been made within the timeframe required under the Employment Standards Act, 2000.

We are an equal opportunity employer committed to a diverse and inclusive workplace for everyone. Accommodations are available throughout the recruitment process. If you are contacted for an interview, please advise us of any accommodations that may be required. This information will be treated confidentially and only used for the purpose of providing an accessible recruitment experience.